Training & Documentation

Empower Your Team to Own and Scale Your Platform

Give your team the knowledge, tools, and confidence to manage your WordPress platform independently.

Our WordPress Training & Documentation Services are designed to onboard editors, developers, and admins – through live online sessions, custom documentation, and optional AI-powered guidance built into your environment.

Whether you’re launching a new enterprise WordPress site or handing over an advanced system to internal teams, we help you make the transition smooth – and sustainable.

Let’s Talk

What’s Included

1

Role-Specific Training (Live online sessions)

We run interactive, hands-on sessions tailored to each team’s real daily use of the system.

Types of sessions include:

  • For Editors & Content Teams – publishing workflows, media handling, SEO tools
  • For Admins – user roles, site settings, plugin control, maintenance tasks
  • For Developers – theme structure, ACF setups, custom plugins, Git workflows

Bonus: All sessions are recorded and delivered for internal onboarding reuse.

2

Custom Documentation – Built for Your Setup

We don’t hand you a generic user guide. Instead, we document your exact WordPress instance, with clarity and structure.

Your documentation includes:

  • Dashboard and interface walkthroughs
  • Custom post types and taxonomy usage
  • Plugin usage (e.g. ACF, WooCommerce, multilingual)
  • Roles, permissions, and governance workflows
  • Content guidelines and publishing SOPs

Delivered in formats your team already uses – Notion, Confluence, Google Docs, or your internal system etc.

3

AI-Powered Internal Assistant

Need help available 24/7 – without developer ping-pong? We can implement an AI assistant that’s trained on your documentation and setup.

Your internal WordPress AI assistant can:

  • Guide admins through configuration tasks
  • Help editors find how to do something in seconds
  • Provide contextual help from right inside the dashboard

Why Invest in Training & Documentation?

  • Reduce support tickets: Teams won’t ask devs for every small change
  • Speed up onboarding: New hires get productive fast
  • Avoid knowledge loss: Don’t rely on “that one person who knows”
  • Improve security & governance: Admins understand what they control
  • Get more value from the platform you’ve invested in

You didn’t build a powerful WordPress platform just to have it become a bottleneck. We make sure your team can actually use it – and grow with it.

Ideal For

  • Enterprises launching or relaunching large-scale WordPress platforms
  • Internal teams inheriting a custom build from an external agency
  • Organizations with decentralized publishing or regional teams
  • Clients migrating from a legacy CMS
  • High-turnover or fast-scaling teams needing reliable onboarding

Add-On Options

  • AI assistant setup (trained on your documentation)
  • Plugin-specific guides (e.g. WooCommerce, WPML, SEO, ACF)
  • Process mapping & documentation for complex workflows
  • Localization or translation of documentation
  • Integration with your internal systems, and external tools

How We Deliver

  • Live online training sessions (recorded for internal reuse)
  • Written documentation in formats your team is already using (ex. Notion, Confluence, Google Docs, or your internal system)
  • Optional AI-powered assistant embedded in your system

Ready to Empower Your Team?

Let’s make your platform usable, scalable, and stress-free for your internal teams.